Shipping policy

Shipping Policy

Effective Date: July 2026

Thank you for choosing VedAura. We are committed to delivering your VedPotli™ order safely, efficiently, and as quickly as possible.

Please review our Shipping Policy before placing an order.

Shipping Coverage

We currently deliver to most serviceable locations across India.

At this time, we do not offer shipping to:

  • International destinations
  • P.O. Box addresses
  • APO/FPO addresses
  • Locations that are not serviceable by our delivery partners

Shipping Charges

🇮🇳 Orders Within India

Free Standard Shipping is available on all eligible orders unless otherwise mentioned during checkout.

If any shipping charges apply due to a specific location or promotional campaign, they will be clearly displayed before payment.

Order Processing

After your order is successfully placed, our team begins preparing it for dispatch.

Processing Time

  • 1–2 Business Days
  • Orders are processed Monday to Saturday (excluding public holidays).

Orders placed after business hours, on Sundays, or on public holidays will be processed on the next working day.

Estimated Delivery Time

Once dispatched, most orders are delivered within:

3–7 Business Days

Delivery timelines may vary depending on:

  • Delivery location
  • Courier service availability
  • Weather conditions
  • Public holidays
  • Remote delivery areas
  • Unexpected operational delays

These delivery estimates are provided for convenience and should not be considered guaranteed delivery dates.

Order Confirmation & Tracking

Once your order has been dispatched, you will receive:

  • Order confirmation
  • Shipping confirmation
  • Tracking number (where available)

Tracking details may take 24–48 hours to become active after dispatch.

Updating an Order

If you need to change your delivery address or order details, please contact our customer support team as soon as possible.

We will make every reasonable effort to accommodate your request.

However, once an order has entered processing or has been dispatched, changes or cancellations may no longer be possible.

Delayed Deliveries

While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to circumstances beyond our control, including:

  • Courier delays
  • Extreme weather
  • Public holidays
  • Transportation disruptions
  • High seasonal demand
  • Other unforeseen events

If your order is significantly delayed, our support team will be happy to assist you.

Incorrect or Incomplete Address

Customers are responsible for providing complete and accurate shipping information.

If an incorrect or incomplete address results in delivery delays, failed delivery, or return of the shipment, additional shipping charges may apply for re-dispatch where applicable.

Missing or Lost Packages

If your tracking status shows your package as delivered but you have not received it, we recommend that you:

  • Check with family members or neighbors.
  • Contact the courier partner for additional delivery details.
  • Reach out to our customer support team if further assistance is required.

We will work with the courier partner to help investigate the shipment whenever possible.

Damaged Packages

If your order arrives damaged during transit, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, kindly provide:

  • Your order number
  • Clear photographs of the package
  • Photographs of the product received

Our team will review the information and assist you with an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order status, please contact us.

Brand: VedAura

Product: VedPotli

Email: stitchtshirt@gmail.com

Phone: +91 7622927406

Customer Support Hours: Monday – Saturday
10:00 AM – 7:00 PM (IST)

Response Time:
We aim to respond to all customer inquiries within 1 business day.

Website operations, customer support, and advertising for VedAura are managed by RH ENTERPRISE.